USA SHIPPING FAQ
For questions related to International Shipping, please click here.
How long will it take my order to ship to me?
Carrier delivery times (USPS, UPS, DHL, etc) are unique for each order based on location and are likely to be delayed due to complications with COVID.
If you pre-order a limited edition order like the Deck of Cards, Weekly Planner, or Page-A-Day Calendar, please visit the Announcements page to see shipping updates.
How much will it cost to ship to me?
To see the shipping options, go to BuddhaDoodles.com, add the item(s) to your cart, fill out the shipping address info, and then review the options for shipping. Usually, there are at least two options, Priority or Flat Rate shipping.
Can I get the Deck of Cards, Page-A-Day Calendar, or the Weekly Planner on Amazon?
No, all limited-edition products are shipped from one location in the USA.
My order seems like it is lost in transit. What can I do?
If you suspect that your order is taking longer than usual, you must stay proactive in locating it. First, contact your local or regional post office yourself to see if you parcel is being held at customs. If at first you don’t find it, you must stay proactive and continue to contact your customs office after a few days or a week has passed since the last time. COVID is heavily impacting delivery services. Tracking information most of the time is not being updated online. Import tax notices are not being sent out most of the time. You must stay proactive in contacting your customs office even if you don’t get a notice.
If it is lost in transit can I get a refund?
If you cannot find your parcel after doing that, you will need to file a claim with Buddha Doodles within 20 days of the estimated arrival date (printed on receipt) to be considered for a refund or reshipment. Email Dawn at email@example.com to file the claim.
Where can I find my tracking information?
Once your order is shipped, you will receive a notification via email that contains your tracking number. You can also find it in your account under “Orders” once it has shipped.
Will you keep track of the tracking for me?
No – you are responsible for tracking your own order. Every customer has an account with BuddhaDoodles.com. Your order and tracking information is stored in your account. Accounts are automatically generated at checkout.
Your account provides your order information. The artist is not responsible for finding your tracking number. If you cannot find it after logging in to your account, then you may email Dawn, our support agent, for help at firstname.lastname@example.org
I entered the wrong address when I checked out. Can you please update it?
If your order has not shipped yet, we will need to update your shipping address directly with our warehouse. You cannot update the shipping information in your own account, unfortunately.
If your order has already shipped, we cannot change or redirect your parcel.