Refunds are handled on a case by case basis. Please read our refund policy below.

Damaged Item

If an item arrives damaged, please take two or three photographs of the damage order that clearly show the damage and the image on the product. We will attach these photos to the claim that we will file on your behalf to the warehouse. Once the claim is processed, we can offer you a refund or reshipment.

Buyers Remorse

Refunds or exchanges for buyers remorse cannot be issued.

Import Tax Refusal

Refunds cannot be granted if you live outside the USA and request a refund because of refusal to pay import tax. Please remember that you agreed to the Buddha Doodles terms and conditions when you ordered a physical product. You must stay proactive in contacting your local or regional post office yourself, more than once, as your order is most likely being held at customs.

Lost in Transit

Specific requirements must be met in order for a refund to be granted if the order is lost in transit. Read below.

For residents outside of the USA: If you suspect that your order is taking longer than usual, you must stay proactive in locating it. First, contact your local or regional post office yourself to see if you parcel is being held at customs. If at first you don’t find it, you must stay proactive and continue to contact your customs office after a few days or a week has passed since the last time. COVID is heavily impacting delivery services. Tracking information most of the time is not being updated online. Import tax notices are not being sent out most of the time. You must stay proactive in contacting your customs office even if you don’t get a notice. If you cannot find your parcel after following those steps, you will need to file a claim with Buddha Doodles within 20 days of the estimated arrival date (printed on receipt) to be considered for a refund or reshipment. Email Dawn at customercare@buddhadoodles.shop to file the claim.

For USA residents: If you suspect that your order is taking longer than usual, you must stay proactive in locating it. First, check with your neighbors. Second, check with your local post office. If you cannot find your parcel after doing that, you will need to file a claim with Buddha Doodles within 20 days of the estimated arrival date (printed on receipt) to be considered for a refund or reshipment.  Each situation is evaluated on a case-by-case basis. Email Dawn at customercare@buddhadoodles.shop